Contact XServer
Get in touch with our expert team
24/7 support, fast response times, and professional assistance
Contact methods
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Customers
Existing customers can reach us via the support system in their account
my.xserver.cloud/support
Response time: 2 minutes
✉️
Dependi on your question, please send emails to the addresses below
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Phone
We will be happy to provide consultation by phone
+380 57 728 12 67
Ukrainian and Russian languages only
Contact Us
Get in touch with our support team - we're here to help you 24/7
We respect your privacy and will never share your information with third parties.
XServer office
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Address
42A Tobolska street, Kharkiv, Ukraine
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Working hours
10:00 - 18:00, Mon - Fri (local time)
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Global presence
Ukraine • Bulgaria • USA • Netherlands • Poland • Germany • Great Britain
Work schedule
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Monday — Friday
09:00 – 19:00 UTC+2
- • Response from 2 minutes to 2 hours
- • Priority for server issues
- • Basic administration help
- • Financial and other questions
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Other time
19:00 - 09:00 UTC+2
- • Network connection problems
- • Power supply issues
- • Critical incidents
- • Client equipment assistance